FAQ
Network Data Cabling Questions
Network Data Cabling Installations anywhere in Michigan! Feel free to learn even more by visiting our Knowledge Center!

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FAQ
If our company does not know what needs to be done on-site?
OurCableGuy.com provides an Onsite assessment at the location requesting work to be done. We compile details on your location and then can provide you with a detailed plan of action. Digital pictures can also be provided to show before and after pictures by request.
Does your company provide telephone repair, installation or any services for telephone systems?
OurCableGuy.com does indeed work on all telephone systems including digital and analog. Recent installations have included a complete backbone and installation of all telephone and voice lines.
What if we have multiple cables going to the same location; is this considered one price for each cable?
Most cable installations have multiple cables (either voice or data) going to the same jack or location. We do not count such cable runs as single installs, therefore pricing is drastically reduced. Please keep in mind we provide all network cabling services for your local office or home in the Michigan and Metro Detroit areas.
What is the time frame of the cable installation?
The scope of required work has to be considered. Generally our time frame is 1-2 weeks upon our clients contacting us. Emergency services is obviously faster and smaller projects can be done in a shorter time frame.
What kind of cable installation and telephone services does Our Cable Guy provide?
After viewing OurCableGuy.com's quote, it mentions Cabling Certification. What is that?
After our professional install teams have placed your new cabling in place we ensure the cable life. Many local and national companies just install data and voice cabling without testing it. During an installation, cables might be strained or pull too tightly and therefore render the cable useless. After we adjust the cables to their proper end points we thoroughly inspect and test our cable runs. PDF or printed copies of our tests can be supplied to you and your company after we complete our installation.
What is the warranty period of the cable and the work completed?
OurCableGuy.com warrants equipment and services to be free from detects in material and workmanship for a one year period from the date of the installation or service. OurCableGuy.com will repair or replace defects at no charge. Warranty excludes defects resulting from misuse, unauthorized repair, vandalism, natural disasters or any other property damage that may result in the damage of the equipment.
Our main office or remote office is not in your service coverage area. Do you provide support there?
Many cable installations have required the BridgeCable.com staff to travel to various states. Please give us a call at 248-XXX-XXXX and we would be more than happy to discuss some options with you.
Does the prices include everything?
Unless your quote or work order specifies otherwise, yes. Our prices include new cabling installed, network jacks at the users workstations and directly feeding into our patch panel or network device. Our cables are certified for compliance and with each install we email or fax the cable results for each test we conduct. Each cable run is labeled and documented from the starting point to the end. Our technicians will also provide a site survey map of the on-site work completed. Cable diagrams can also be presented in a Visio format at no additional charge.
What's the difference between CAT5 and CAT5e cable?
Do you have tips for installing cabling ourselves?
OurCableGuy.com recommends that you partner with us to install your network or voice cabling. However, our FAQ, Blog, and YouTube channel are a nest of resourceful materials. Established in 2012, see why OurCableGuy.com is the highest nationally rated Network Cabling company in the nation!
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